Owner FAQs

Answers to your frequently asked questions

• Am I required to make my property available to Section 8?

  As of 2020, legislation was passed that landlords cannot refuse a tenant solely based on housing voucher.

• Are you licensed?

  We are licensed real estate firm in Virginia.

• Can I reach you after hours?

  We are open from 9 am until 5 pm on Monday thru Friday. We do schedule appointments on the weekends.

• Can you put the money directly into my account?

  Yes, direct deposit is our preferred method of making payments.

• Do you sell real estate too?

  We are a full service real estate and construction.

• How and when do I get my checks?

  We direct deposit the gross rent collected into the owner’s account by the 10th of each month.

• How is rent collection handled?

  We have several methods of collecting rent. We use ACH, credit cards, and Pay slips, which allow residents to pay rent 7-Eleven, CVS, Walmart, and other local stores/retailers.

• How long of a lease do you sign?

  We typically require a 24 month lease. This helps ensure a constant rent price. In addition, it helps with turnover and associated cost.

• How soon can you start managing my property?

  It usually take 24-48 hours to onboard the property and owner.

• What type of properties do you manage?

  We manage single family homes, multi-family, and commercial properties.

• How much security deposit do you charge the tenant?

  It depends on the score of the application. The minimum is one times the rent amount and maximum is two times the rent amount.

• Who holds the tenant security deposit?

  These state that the account must be set up with a federally insured institution, such as a bank, and be designated as an escrow account for the specific real estate transaction.